It's been a long long time...

Hey everyone, sorry for being away so long, but I have good reason. Had some technical issues and I have been busy sharing the gift of Sisterlocks by way of Lock-Away. I am proud to say I will be submitting my paperwork for certification this December. It is my goal to upload some client photos and just tell you a little bit about what I have been experiencing with my clients. There are a few things that I am gonna touch on that will maybe help others as they embark on their new journey. I am by no means an expert but I am big on customer service. I am finding out that while alot of women do the research (as I did) many are only seeing photos of mature or fairly new locks but not the photos of the chicken look or the look with lots of parts showing. I try to let my clients know what to expect so they won't be surprised like I was lol... Now, there are ways to get past that initial shocker by helping your client not leave looking like a chicken. I try to wash, braid, or braid and roll as I install so that when they leave they will have some kind of "look".

Another thing is demostrating the washing process, if you look in my archive you will see that I said I was uncomfortable with washing in the beginning because I did not clearly understand how to do it. I make sure sure ( I know I said sure twice) that my clients understand washing. I also provide a spritz for their use so they won't have to wonder if a product is okay to use. I must say I was so intimidated by my hair at first that I did absolutely nothing to it.
The other thing is the loose ends...I tell them what to expect and how their ends should change but again I make sure that the customer feels comfortable talking to me about it. I almost cut my ends did not know any better.....

It is my job to make the client feel as good about their journey as possible. These are just a few things that seem to keep coming up so if your considering joining the Sisterlock family make sure that you can "consultant" with your consultant about anything pertaining to your hair if not you may want to seek out another because you will be spending alot of time together.

If you are on facebook check out my Lock-Away page and support it please. I will do better trying to post and client pictures will be coming soon. If you are a potential client and would like to see photos or need a reference please contact me and I will send it directly to you. Thanks for reading and be sure to follow us on our journey